SpadeFlow · Gold Spade Digital
Cancellation & Refund Policy
Effective 3 November 2026
How SpadeFlow cancellations, renewals and refund requests are handled.
1. Monthly renewal
SpadeFlow Founder renews monthly until cancelled. The checkout page shows the amount due before you pay.
2. Cancelling
Cancel through Manage billing on the SpadeFlow billing page. Cancellation stops future renewals. Unless Dodo Payments states otherwise for your subscription, access remains available through the period you already paid for.
3. First-payment refund window
For a first SpadeFlow subscription charge, you may request a refund within 7 days of payment by contacting support@goldspadedigital.com. We may ask for enough information to identify the transaction and understand the issue.
4. Renewal payments
Renewal charges are generally not refundable after a new billing period begins, except for duplicate or erroneous charges, a material failure to provide the paid service, or where applicable law requires a refund.
5. How refunds are processed
Approved refunds are processed through Dodo Payments to the original payment method. Banking and card-network processing times may affect when the funds appear.
6. Mandatory rights
This policy does not limit refund or cancellation rights that cannot be waived under applicable consumer law.